You’ve heard the buzz word before. Change management. According to Prosci Solutions, change management is defined as “the discipline that guides how we prepare, equip and support individuals to successfully adopt change in order to drive organizational success and outcomes.”
For the past few decades, individuals have researched this relatively new skill set. Associations have formed to provide support and training.
The first State of the Change Management Industry report was published in the Consultants News in February 1995.
In 2013, The Society for Human Resource Management (SHRM) also included Change Management as a core competence in their Standards..
The Association of Change Management Professionals (ACMP) was created in 2011 and announced that in 2016 that, to enhance the profession, a new certification will be introduced: Certified Change Management Professional.
So how can change management help your company or career?
According to Prosci Solutions:
“Realizing the benefits of your strategy depends on people changing how they do their work. Change management is a structured approach to drive these individual transitions.”
If a company adapts change management, it will:
- Increase the likelihood projects will succeed. Projects where changing practices, techniques or attitudes are important need extra attention. Left to just “adapt” to new requirements, employees often become frustrated or discouraged. Change management gives these individuals the leadership and training they need to feel confident.
- Manage employee resistance to change. We are all resistant to change. Humans get comfortable in their set patterns. To upset that comfort is to experience pain. Peter Benge, an American systems scientist said, “People don’t resist change. They resist being changed.” Change management gives an employee a safe way to experience change without feeling they are “being” changed.
- Build change competency in the organization. In using change management, a company acquires experience in helping individuals and groups change. By first identifying those who will need to change and defining what ways they will need to change, the process is broken down into manageable tasks that build competency in change management. After using this process the first time, the “change” techniques become easier and easier.
Your company’s individuals will embrace change more quickly and effectively when they are equipped to handle change. You team will more easily embrace new strategic initiatives and they will adopt new technology quicker.
Change management is more than a buzz word. It is a tool that every company can adopt to help employees navigate the ever-changing business environment.